The Impact of Rewards, Work Discipline and Organizational Culture on Employee Performance with Work Motivation as an Intervening Variable at PT Dat Hospital Indonesia

Abstract

The performance of employees at PT. DAT Hospital Indonesia is influenced by several factors, including reward systems, work discipline, organizational culture, and work motivation. The hospital, which has been operating since 2008, strives to maintain high-quality healthcare services, and understanding the drivers of employee performance is critical for achieving organizational goals. This study aimed to explore the relationships between these factors and their impact on employee performance. The research employed a quantitative approach using Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) technique to analyze data collected from 103 employees at PT. DAT Hospital Indonesia. Findings show that reward systems, work discipline, and organizational culture all have significant positive effects on employee performance. Furthermore, work motivation was found to mediate these relationships. Higher rewards, good work discipline, and a supportive organizational culture lead to enhanced work motivation, which in turn increases employee performance. These results suggest that the hospital should focus on improving its reward systems, fostering a disciplined work culture, and strengthening organizational values to boost motivation and performance. The study also recommends expanding future research to include variables such as job satisfaction and career development.